Online Claim Form

Please share with us your reservation details via the online claim form below. You will need to provide us with one reservation booked through www.VIDA-hotels.com and a lower rate found through another online booking platform. We will contact you within 24 hours of submitting your claim. If your claim is in line with all terms and conditions required for validation, the lower rate found will be matched and discounted further by 25%.

Guest Information
To be used solely to contact you about your claim.
To be used solely to contact you about your claim.
Reservation Information


Comparison Rate Information


Please include any details that will assist us in reviewing your claim